![]() Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Our return policy excludes the following items: Atomizer Heads, Atomizer Replacements, E-Liquids, Drip Tips, and Mod Batteries. All replacement and/or repaired products will be shipped back to the customer via First Class post. ![]() We recommend using delivery confirmation and/or tracking services when shipping packages to us. The customer assumes all costs in shipping items back to us, and we assume the cost in shipping replacements to the customer. The return should be sent to: Vapor Shop Direct, 91 Redfern Road, Tyseley, Birmingham, B11 2BH, United Kingdom. To complete your return, please notify us in advance via our contact us page and send your package including a signed letter stating the reason for your return and the original invoice. If you have received items that you do not know how to use, please feel free to contact us for proper care instructions and more in-depth information - we'd be happy to help! Items damaged by miss-use or improper care are not covered by our policy. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. For more information go to Service is top priority - we want to get things right. WARNING: This product can expose you to chemicals including Benzene, Isoprene, Formaldehyde, Diethylene Glycol, Toluene, Acetaldehyde, Cadmium, Lead, Nickel and N-Nirosonornicotine, which are listed in California’s Proposition 65, the Safe Drinking Water and Toxic Enforcement Act of 1986. The Proposition is designed to protect California citizens and the State's drinking water sources from chemicals known to cause cancer, birth defects or other reproductive harm, and to inform citizens about exposures to such chemicals. USE ALL PRODUCTS ON THIS SITE IS USE AT YOUR OWN RISK. Due to personal preferences and tastes, we are unable to offer returns, refunds or exchanges for E-Liquid products. will not be held liable for injuries resulting from the use or misuse of any E-Liquid product sold on this website. For the best quality and taste of your e-Liquid, shake well before each use. The descriptive flavors of e-Liquids are subjective due to the difference in taste buds among e-Cigarette users. Choosing flavors of e-Liquid should be based on your personal liking. e-Liquids are not for use by women who are nursing, pregnant or are planning to become pregnant. Do not use this product if you are allergic or sensitive to any of the common ingredients in e-liquids, such as Propylene Glycol, Vegetable Glycerin or Nicotine. Flavorings may also contain artificial colors, artificial flavors and/or artificial sweeteners. e-liquids may contain small amounts of nuts, gluten, sugar or other sweeteners in the flavoring. If such incident occurs, contact your local Poison Control Center.ĭo not use e-Liquids if you have any underlying medical condition which may be intensified or worsened by this product. Some of our e-Liquids may contain Nicotine which can be poisonous or even lethal if inhaled or consumed in large amounts. All e-Liquids should be stored out of reach from children and pets. E -Liquids are designed for use by persons of legal smoking age.
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